State Farm® Insurance Agent Yolanda Ross

"Very attentive and thorough help me out with my billing issue and make this real easy for me definitely deserves more than five stars"

"I truly appreciate my insurance agent and staff! Erika was extremely helpful in assisting me during my busy work day! Precise and swift! Excellent qualities!"

"Yolanda was very helpful and understanding. She was also very patient & kind. Great communication & customer service."

"Yolanda was extremely helpful and went out of her way to accommodate me in my time of need. I also appreciate the way Yolanda was so thorough in her explanation of benefits, and I highly recommend her for your family estate needs."

"This young lady is an Awesome agent, more State Farm agents need to be like her. Courteous, Fluent, and Knowledgeable."

"My car was in an accident. State Farm considered the car totaled. Claim was paid within a week. Worked with Tina Ross who was very helpful in providing replacement coverage and providing new insurance cards!"

"Hi thanks for everything ❤️👍"

"Alexis was amazing and was able to get me a great auto policy quote. Overall a great experience."

"I’ll never forget years ago, a friends apartment was broken into and the police asked her about her rental insurance. Neither of us had thought about pursuing rental insurance until that moment and since, I have always secured a policy. So when I walked by Yolanda’s office shortly after returning to Chicago, it was a no brainer to reach out. It took minutes to get a rental policy and considering how often Amazon is dropping off a package at my door, the cost is minimal!!! Do yourself a favor and get insurance! Peace of mind is everything. Ask for Alexis😉"

"I have been with Yolanda since the day she took over Helen Scott’s client base who I had been with for 30 years. I had some trepidation initially as I had enjoyed a wonderful relationship with Helen, but my concerns were almost immediately assuaged by this highly competent customer service driven friendly agent. I am a HUGE FAN! She has been incredibly responsive each and every time that we have called upon her—new vehicles instantaneous binders and cards even in off hours. New policy for new driver and new vehicle—again a timely, courteous, and completely accurate response. Even when we had an automobile trashed in a failed theft attempt Ms. Ross was prompt and helpful in guiding us through the claim process. She and her entire team are 5 stars for sure!👍🏽"

"Their team is amazing and very proactive in helping quote and process a reasonable policy as well as tender to all of my needs within policy with knowledgeable information and transparency last minute!! May God continue to bless you all thank you for the service"

"I have been a customer with Yolanda Ross for several years and my experience is always great her staff and her are very professional and knowledgeable also helpful I would recommend her agency to anyone I am so satisfied with the work she and her staff has done for me and my family"

"Yolanda didn't just sell me and my wife life insurance. She asked us questions to determine the amount of insurance we needed. She was patient and took the time to explain things to us really well. If you need life insurance, Yolanda is the one to call – she's truly awesome! Trust me, you'll be glad you did."

"My agent Yolanda Ross was professional, personable, and very responsive. She made the process of setting up a policy extremely quick and easy, and was available to answer any questions. Five stars all around."

"Timely and knowledgeable. Service is top tier."

"Yolanda and her team were super professional, responsive and made sure we got the best price and best coverage. It was a pleasure to work with them."

"Nikole Davis was the agent that I worked with when starting my insurance policy. Nikole was very knowledgeable and very informative. She ensured that I understood the policy and answered any questions that I had. She was so kind and patient with me every step of the way. She was truly amazing!!"

"The most incompetent agents I’ve ever had to deal with. Any question you have regarding your policy increases, the answer will always be inflation vs actually reviewing the policy. In my case they had an accident on my mvr that wasn’t me which was raising my rates. I found this out on my own. No help from them when trying to remove it considering it was them who put it on my record and knows it wasn’t me."

"Yolanda is the best! I am 23 years of age and most insurance companies jack the price up for young drivers however, with Yolanda’s help I’m able to afford my insurance and drive safely! Thanks so much !!"

"I have been a valued customer with State Farm insurance for many years. They are very reliable prompt and they get the job done with amazing rates and results. Yolanda is my agent and she is professional and understanding towards my concerns. Check her out she will not disappoint."

"Very responsive and accommodating. We have a very small renter’s insurance policy and they provided terrific customer service"

"Thanks to Yolanda, I was able to get car insurance quick and easy. She was very professional, kind, and had a warm voice. Sometimes people just try to sell you stuff without listening and understanding what you need. She helped me understand everything State Farm has to offer without me feeling overwhelmed. I give her 5 stars across the board. If I could give her 10 stars I would. Thanks again Yolanda for your help!"

"Yolanda Ross is professional and very responsive to my questions. Its a pleasure to have her and her team as my insurance agent."

"Massive thanks to Yolanda Ross and her team! They made the experience of purchasing auto insurance while at the dealership seamless and stress-free."

"Ms. Ross went above and beyond to meet my needs. I felt 100% confident switching insurance companies. I know received more coverage for less that what I was paying previously. You really are in good hands with Ms. Ross!"